If you do not see the software you wish to activate in your Autodesk account or see the message 'Contact your admin for serial numbers,' you need to contact the account administrator. It is important to use the correct product key which relates to the license you own, please check your Autodesk Account or call us if you are unsure. You are the account administrator if you purchased a software subscription using your Autodesk Account or were assigned the role of Contract Manager or Software Coordinator by your company. Note about serial number visibility in Autodesk Account: Only account administrators, such as Contract Managers and Software Coordinators, and Named Users with assigned software benefits will see serial numbers in Autodesk Account. Autodesk Account The Management tab of your page stores the serial numbers and product keys for each licensed product. Depending on your license type, you may not need a serial number to launch your product. For 2014 versions and later, you can find them in Autodesk Account, on the Management tab. Serial Number Locations Serial numbers are unique codes associated with your Autodesk Account and a particular product that you have purchased or is otherwise available to you.
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